Sonnen Energy Solutions LTD is committed to respecting and maintaining the privacy of our customers (“you”). This Privacy Policy applies to all services and products offered by the trade mark sonnen-energy.com, the trade name Sonnen-Energy and the website sonnen-energy.com owned and operated by Sonnen Energy Solutions LTD (“We”). Sonnen Energy Solutions LTD is a company registered in the Republic of Cyprus under VAT company number 60016511M. For the purpose of the Data Protection Laws of the Republic of Cyprus, Sonnen Energy Solutions LTD is a data controller.
This is an agreement between you and Sonnen Energy Solutions LTD.
We will update the Privacy Policy when necessary to reflect changes in our products and services. If there are material changes to the policy or in how we will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification, and you will have a choice as to whether or not we use your information in this new manner. We encourage you to periodically review the Privacy Policy to learn how we are protecting your information.
We only collect personal information that is knowingly provided to us by you. Examples of the type of information that we may collect about you are listed below. Please note that the following is not an exhaustive list of all of the information that we may collect about you:
Examples of the ways in which we might use the data we collect about you are listed below. Please note that the following is not an exhaustive list of ways in which we might use the information that we collect about you. We may use the information we collect about you to:
We will not pass your personal information on to any third parties for marketing purposes. We may contact you by any means of communication for which you have given us contact details and authorised, including e-mail, telephone, and post. You can tailor and modify what you receive from us at any time by sending us an e-mail.
Under privacy laws, data subjects have certain rights. This Privacy Policy is intended to give transparency about what personal data we collect and how it is used, enabling you to make meaningful choices.
If you wish to confirm that we are processing your personal data or to have access to the personal data we may have about you, please contact us by using the details set out at the Contact Us section below. Reasonable access to your personal data will be provided at no cost upon request. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided.
You also have a right to rectify the record of your personal data maintained if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. We provide many choices in relation to our marketing communications via sending us an email, but you may also request that we cease using your data for direct marketing purposes by using the details set out at the Contact Us section below. You may have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we processes your personal data. When technically and operationally feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller.
For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us by using the details set out at the Contact Us section below.
We are committed to protecting the security of your personal information. We have implemented appropriate physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.
Sonnen Energy Solutions LTD may disclose your personal data to our ultimate holding company and any of its subsidiaries. In the following events we may disclose your information to third parties:
Cookies are a feature of internet web browsers. A cookie is a very small text file that your web browser saves on your computer’s hard drive. sonnen-energy.com may make use of cookies files. Cookies allow us to deliver a more convenient and personalised experience of our website to you. For example, a cookie allows us to “remember” you and have you automatically logged in from your computer to your account at sonnen-energy.com.
It is not necessary to accept Cookies in order to view or use our website. However, many people find accepting Cookies to be very helpful in terms of time saved and convenience. Please be assured that we do not use Cookies in order to extract personal information about you from your computer unless you have already knowingly provided us with that information.
We recommend visiting www.aboutcookies.org. for more information about cookies and how to manage them.
Our Main Technology Partners
We work with, and use the following companies to maintain and improve our website. We ensure that any company that works with us and collects data, satisfies data protection requirements. If you have any questions at all, please feel free to contact us and we’ll be happy to help.
Facebook & Instagram and Social Plugins
Facebook social plugins are things like the Like button, the Share button, comments and other tools that let you share your experience off of Facebook with your friends and others on Facebook.
Social plugins include:
Currently, our website www.sonnen-energy.com uses a third party payment service provider (PSP) in order to process credit and debit card transactions. In order to complete a purchase with sonnen-energy.com you will be transferred to pages hosted by a third party PSP. Our selected PSPs are fully PCI DSS (Payment Card Industry Data Security Standard) compliant. The PSP has full responsibility for the security of your transaction data. You can be completely confident that nothing that passes to our PSP’s servers can be examined, used or modified by any third parties. Our PSP will not share your personal information with any individual or organisation.
The sonnen-energy.com website provides links to other third party websites and resources. These third party websites are not under the day to day control of Sonnen Energy Solutions LTD . When you click through to these websites you leave the web pages under the control of Sonnen Energy Solutions LTD. We cannot accept any responsibility whatsoever for any issues that you may face which arise from the use of third party websites that are linked to from our website. We advise you to read the terms and conditions and privacy policies of each website that you click through to from our site before using them. We will do our best to only link to websites of a high quality and relevance to our customers.
sonnen-energy.com follows the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Further, for the better protection and adoption of the EU regulations, sonnen-energy.com adopts and applies the Processing of Personal Data and for the Free Movement of such Data of 2018 (Law 125(I)/2018) as was enacted in Cyprus including any amendments and/or any amendments as may apply from time to time. The Law provides that any information that we possess about you must be accurate, relevant, should not be excessive and must be processed lawfully and fairly. We will put measures in place to prevent unauthorised access to data that we keep about you, and will do our utmost to try to ensure that no such unauthorised disclosures occur. At any time you have the right to view any information that we keep about you and are able to correct any inaccuracies. You may exercise this right by writing to us at our registered address, set out above.
Any changes to this privacy policy will be posted on this page of our website.
Any comments that you have about this privacy policy are welcomed by Sonnen Energy Solutions LTD. These comments can be made by sending us an e-mail at [email protected]. Please write “Privacy Policy” in the subject line.
© 2023 Sonnen Energy. All rights reserved.
Privacy Policy – Cancellations & Return – Terms & Conditions
